During the Design phase of training, what is involved?

• A. Course content, delivery methods & implementation
• B. Evaluation of training outcomes
• C. On-the-job coaching only
• D. Budget approval

Answer: (A)

In the Design phase, you turn learning needs into a concrete plan by spelling out what will be taught, how it will be delivered, and how the training will be rolled out. You define the course content and learning objectives, choose the instructional methods and materials (for example, whether to use lectures, hands‑on activities, simulations, or e‑learning), and lay out the implementation details—sequencing, timelines, facilitators, and the logistics of delivering the training. You also map out how you’ll assess whether learners reach the intended outcomes, ensuring the activities align with the goals. The actual evaluation of results happens later in the Evaluation phase, not during design, and budget decisions or approvals are typically handled in planning or pre-design steps. On-the-job coaching, while important to delivery, isn’t the sole focus of design.