Listening ensures what?

• A. Builds rapport with team
• B. Shows interest
• C. Correct information received
• D. Promotes action without feedback

Answer: (C)

Listening ensures you accurately receive and interpret what is being communicated. By actively listening—paying attention, paraphrasing key points, asking clarifying questions, and summarizing—you confirm details and correct any misunderstandings before acting. This helps reduce mistakes, ensure you have the right facts, and align expectations, which is essential for effective decisions and follow-through. While listening can also help build rapport and show interest, the primary outcome is obtaining correct information. Action without feedback isn’t realistic because true understanding comes from confirming what was heard with the speaker.